Unfortunately we did not have time to do the boat trip on the lake or see the house. We all enjoyed everything we saw and did. It is difficult to pick out any one particular attraction. This visit was a family treat to celebrate our 45th Wedding Anniversary and we all came away with memories to last down the years.

The weather was glorious, wall to wall sunshine and pleasantly mild for mid March. It was just lovely to watch our four grandchildren aged 9, 8, 7 and 5 enjoying it all. We first visited Longleat on our honeymoon in 1969 and again in 2008. Lesson for you train your staff better!!!! We then headed to the shop nearest the pizza restaurant to buy two drinks, my boyfriend paid with a £20 note, we then left the shop only to have the young girl running after us shouting 'I think you've just given me a fake £20 note' in front of loads of people to my disgust! We headed back to the shop and a worker from the pizza restaurant came over, and asked us to go to the restaurant to use the pen to check if it was real, and yet again we were embarrassed as he held the note up to the light in front of people eating dinner as YES it was real!!!!!! I've never felt so embarrassed in all my life and it ruined the whole day, after spending 2 1/2 hours driving their and spending £60 to get in, and you get treated like that, and we still had no apology from the incompetent girl!! I then asked to speak to the manager who offered us a free lunch, I said no way I want my money back, and he then passed us on to someone else who tried to make us fill in a complaints form and was trying not to offer us our money back!!! I finally got my money back and I feel that none of them we sympathetic in anyway, and they all need a lesson in customer service. We arrived at the park and it started off a fab day, we did the safari and headed to the adventure park. However, the shop selling Postman Pat merchandise was immaculate.! In summary: total waste of money unless your kids are old enough to spend an 8-hour day doing everything in the park, or you're just wanting to visit an old house. This hadn't just happened - the rust was quite advanced. There was a lift-the-flaps game on a wall, but 3 of the 8 metal flaps had been snapped off, leaving exposed, rusty hinges. We were less impressed because most of the Postman Pat models had push buttons that were supposed to make the characters move/speak.

His eyes lit up and he was SO excited when we arrived. Over £60 for our little boy to see his hero could have been worth it though. Village and looking around, despite what the ticket selling staff tell you. There is nothing stopping you from just wandering over to the P.P. Top Tip: Just buy a House & Gardens ticket.

This seems crazy when the average Postman Pat fan still needs naps in the day and isn't old / tall enough to make use many of the other attractions. We were told quite bluntly, (actually quite aggressively by a girl called Kayleigh on the ticket booth,) that even a 10-minute trip to see Postman Pat had to be an all-day, all-inclusive ticket. We didn't pre-book, so we arrived to find that a 2-hour visit, (just the Postman Pat Village and lunch,) cost us £63(!) There is only the option to buy a ticket for either the house and gardens only, or the whole experience, including all of the animal exhibits, the adventure playgrounds and the drive-through safari. What we didn't account for was that although he got free entry because of his age, we would be forced to buy tickets for every part of Longleat. As parents of a Postman Pat obsessed 18-month old boy, we thought a trip to see Longleat's Postman Pat Village would be enough to make his day.

Longleat postman pat village